Privacy Policy

  1. PRIVACY POLICY
    This Privacy Policy (POLICY) explains the basis upon which we collect and use the information, including your personal information on the Properties operated and controlled by SMERA Ratings Private Limited (erstwhile SMERA Gradings & Ratings Private Limited) (SMERA/we/us/our) including, but not limited to, www.smeraonline.com and via any other applications (e.g., SMERA Terminal), interactive features, widgets and resources offered by us through traditional Internet Web sites, mobile devices or other platforms (each a Property collectively, the Properties).
  2. INFORMATION SMERA COLLECTS: (DATA)
    a. Personally Identifiable Information (PII):
    We may collect and process information that identifies you or can be used to identify or contact you, (e.g., your name, e-mail address, business address, phone number or other identifiers)[Personal Data]. We request Personal Data from you when you register on any of our Properties. In addition to information collected during registration, we may collect Personal Data that you voluntarily provide, for example, in e-mails to our Properties, online order registration forms, surveys etc.
    b. Non-personal Data:
    i.
    We may collect and/or track information that by itself cannot be used to identify or contact you, (e.g., demographic information (like age, profession or gender), domain names, IP addresses, computer type, browser types, and other statistical data involving the use of our Properties (Non-personal Data).
    ii. We use Non-personal Data to help us understand who uses our Properties and to improve and market our Properties.
    c. IP Addresses:
    We may also collect certain information about your computer, your IP address or other unique identifiers from your device. This information is collected for system administration (for example to enable identification and log-on for our services), and also to understand more generally about the way users interact with our services.
  3. COOKIES AND OTHER TRACKING TOOLS:
    a. 
    We use internet technologies such as cookies, action keys and web bugs, among others (collectively, Tracking Tools). Tracking tools are files or tools that are placed on your computer in order to identify your Web browser and the activities of your computer on our Properties.
    b. 
    For further information on cookies, including how to see what cookies have been set on your device and how to manage and delete them, please follow the instructions from your specific browser or follow the links below: 
    Microsoft Edge
    Firefox
    Chrome
    Safari
    Opera
    If you are visiting this site using a mobile device such as a smartphone or tablet, please refer to the manufacturer’s instructions on how to manage cookies .
  4. USE OF PII:
    a. SMERA will use, for its internal purposes, your PII that it collects and for statistical analysis of user’s behaviour, for product development, for content improvement or to customize the content and layout of its Website. Non-personal Data would be used for internal or external purposes such as researching and identifying market segments and needs.
    b. In addition, SMERA may, in its sole discretion, use your Data collected by it to contact you regarding your account status and transactions relevant to your use of the Website and marketing to you our products and services which we believe may be of interest to you.
  5. SECURITY:
    We have established reasonable security measures to protect your PII from unauthorized access and use. Your PII is stored in a secure location in India and access is limited to authorized persons of SMERA. SMERA deserves the right to disclose your PII and your Data to Statutory/Regulatory Authorities if required to do so under law.
  6. YOUR ACCEPTANCE OF THIS PRIVACY POLICY:
    By using our website, you confirm your acceptance of this Privacy Policy and of us processing your PII in accordance with the terms of this Privacy Policy. If you do not agree with the terms of this Privacy Policy, including changes to this Privacy Policy, you should not use our website. Your continued use of our website will mean that you accept this Policy and all the changes thereto.
  7. JURISDICTION:
    This Policy shall be governed by the laws of India, without regard to conflict of laws, rules and the exclusive jurisdiction and venue for any dispute shall be Mumbai.
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